Shipping & Returns
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
Ruthjolie Bath Body and More is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.
People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.
Online Payment: Paypal
Fill out our contact form to get our offline payment methods:
1. How do you ship?
We ship all orders via US Postal Service Priority Mail.
2. How long will it take to receive my order?
Orders are prepared to shipped within 2 to 4 business days from receipt of payment.
You should receive your order within 5 to 7 business days from receipt of payment.
3. How will I know my order has been shipped?
You will receive an email notification with tracking number to let you know your package is on its way.
4. What are my shipping cost options?
Standard Flat Rate 1-4 items
Free Shipping on $50+ orders
Missing Item Policy
Although we double-check orders prior to shipping, mistakes do happen. If an item is missing please let us know. We can ship it out to you, issue a refund, or include it in your next order. If you receive something you did not order, enjoy it or share it with someone you love.